How do I personalise activities to my family?
Begin with 3–6 specific, observable activities in total. Instead of “be responsible”, try “school bag ready tonight” or “homework started at the agreed time”. You can edit them later.
Do I need to set up rewards separately?
No. You record everyday wins without creating a reward first. When one activity needs a focused challenge, you choose the reward inside that challenge alongside the wins target.
How do +1 Win and −1 Miss work?
Choose +1 when the activity happened and −1 when it did not. A Win adds to visible progress and can become a banked Win or be linked to a challenge. A Miss helps show where support is still needed, but it does not take away a banked Win or reduce a reward balance. The −1 is a visual marker for the day, not a punishment.
Can I record something from an earlier day?
Yes. Parents can backdate an entry by up to seven days. Choose the correct date before saving so the progress history stays accurate.
Does MyWins guarantee behaviour change?
No. Children and families respond differently. MyWins provides clearer expectations, visible progress and better information for parent decisions; it does not promise a fixed result or timeline.
What if my child does not use MyWins straight away?
The parent can keep the system moving while the child gets used to it. The child dashboard makes progress, challenges, banked wins and rewards visible, and optional Self-log lets the child take more ownership when it suits them. Any Self-log waits for parent approval.
Does a child need an email address?
No. The parent creates the child profile and the child signs in with the username and PIN set for that profile. Parent account and billing details stay outside the child view.
What if my child does not care about rewards?
You do not have to use a reward at all. MyWins can simply make progress visible. If a challenge helps, use something meaningful rather than expensive: choosing the film, extra time on an activity, choosing dinner, one-to-one time, a family outing, a privilege or extra independence.
What information does my child see?
Their name and the wins, misses, comments, challenges, rewards and progress entered for them by their parent. They do not see billing, the parent account or marketing.
Can we use MyWins on a phone or tablet?
Yes. MyWins is a responsive web app and can also be installed from a supported mobile browser. The parent and child sign-ins work across supported devices, so your saved MyWins activity is not tied to one phone or computer.
How do reminders work?
Reminders are optional and parent-controlled. You can choose a daily or weekly in-app reminder and, if useful, add the same reminder to your phone calendar. They are there to support the routine rather than create another stream of nagging.
What is Parent Coach?
Parent Coach is the paid guidance layer. MyWins calculates product signals from your activity, then uses limited derived signals to help explain what the pattern may mean and suggest one practical next step. It supports parent judgement rather than making decisions about a child.
How do I introduce MyWins without making my child feel watched?
Start with one agreed focus and frame MyWins as a way to reduce reminders and notice progress. Let your child help choose the focus where possible, keep comments specific rather than judgemental, and turn on Self-log only when it feels useful.
Can two parents or carers have separate logins?
Not yet. One parent account currently owns the family workspace. Separate invite-based co-parent access is the recommended next step so adults can have their own credentials without sharing a password.
